Where you can visit us.
779 00, Olomouc
You can reach us directly by phone. Or leave us message when you want to communicate and we will call you soon.
The service provider is SnowlyCode s.r.o. registered in the Commercial Register, administered by The County Court of Ostrava Region in Section C.
Entry No. 63100 Identification No. 04299621, registered office at Olomouc, Kateřinská 107/5, Czech Republic (hereinafter the "Provider")
The Provider offers the service fxSimulator.com. This service is available at the Internet address www.fxsimulator.com and is designed to simulate trading on forex (foreign exchange) markets.
fxSimulator.com is only a simulator of forex markets and it is not a real platform providing a real purchase or a real sale of currency pairs. All trades in the application are only a simulation. Any profit or loss resulting from trading in the platform is solely a fictional amount and no liabilities and claims arise from them.
3.1. Any natural or legal person may become the user of services at fxSimulator.com (hereinafter the "User").
3.2. The service shall be ordered by the User on the basis of a completed and submitted registration form via the Internet.
3.3. By submitting the registration form via the Internet, the User accepts all general terms and conditions as if these conditions were signed in the form of a contract. These general terms and conditions are legally binding in unabridged and up-to-date version that is accessible to the public on web sites www.fxsimulator.com
3.4. The service Provider reserves the right to verify registration data given by the User in the registration form. For the purpose of verification, the User shall proceed in accordance with the instructions specified by the Provider in the verifying email. To use the service in the long term, it is necessary to perform a so-called Activation. The User shall receive information about a successful activation by an email to the provided email address.
3.5. The User shall register to use the service. As a part of the registration the User is prompted to create a password to their customer account. The User shall keep the password confidential and shall not share it with other persons. The User is held responsible for all activities performed from their account. In the case of any suspicion of their password’s abuse or making their password accessible to a third party, the User shall instantly notify the Provider.
In the event of a well-founded concern that the User's account may be abused, the Provider is entitled to block the User's account or as the case may be to prompt the User to change their password. The Provider is not liable for damages that may arise to the User as a result of disclosure or abuse of their password by a third party.
3.6. The Provider is entitled to suspend or abolish the User's registration if the Provider has a reasonable ground to assume that the User breaches the terms and conditions or other mutual agreements. In the case of termination or abolishment of the registration, none of the general terms and condition regarding the User are remain legally binding to the Provider.
The service is offered by the Provider using the following price plans:
Free Plan has limited data and functions according to the up-to-date configuration.
Pro Plan has functions according to the up-to-date configuration.
By creating an account on fxSimulator.com, the User is automatically subscribed to a Free Plan and no fees are charged to the User. Should the User choose to subscribe to a Pro
Plan, they have the following options:
The User can choose to downgrade or upgrade their price plan at any time. The terms are as follows:
Shall the User choose to subscribe to a Pro Plan, they will be redirected to the PayPal Payment Gateway and prompted to complete the payment. The Provider isn’t responsible for any fees that PayPal charges for their service.
The Starter Sale discount is available for a limited time from 1. 5. 2018 to 1. 11. 2018. Any Pro Plan purchases made during this sale are eligible for the discount price. The terms are as follows:
If any payments fail to be made by the User or a refund initiated, the Provider will pause the User’s account, cancelling their current price plan. Shall the user wish to continue using the Provider’s service, they have to renew their paid plan or subscribe to a Free Plan. The User will be prompted to do so via an automated e-mail that the User will receive to the address they had provided. The Provider will not impose any cancellation or setup fees.
The User cannot ask for a refund for their Free Plan as no payments have been made to the Provider. If you want refund our service it is mandatory to let us know which transaction and for what time period is it to be.
Shall the User chose to ask for a refund for their Pro Plan, the terms are as follows:
6.1 The service shall be terminated after submitting an account deletion request from the User's profile.
6.2 The User agrees that the Provider is entitled to promptly terminate the provision of services under any of the following conditions:
7.1. The Provider is the author of the template, software, application and the service itself.
7.2. The User shall be obligated not to:
7.3. The Provider is entitled to delete accounts with speculative character.
Unless otherwise stated, all rights, the title and interests in and to fxsimulator and all content accessible at fxSimulator including its services in various languages, formats and media as well as copyrights are the exclusive property of the provider of service fxSimulator.
The User is not allowed to use robots, data mining or data gathering, to extract tools and frame and reproduce or sublicense any part of fxSimulator and its content.
The User is not allowed to evade any mechanism and legal regulations for the purpose of unauthorized reproduction or distribution of the content including the services at fxSimulator.com.
8.1. The Provider reserves the right to change these conditions at any time without prior notice:
8.2. The Provider shall attempt maximum functionality and accessibility of the provided services. Nevertheless, regarding technical aspects of the service, the Provider cannot guarantee absolute accessibility of the service. The Provider reserves the right to limit the access to the service for necessary periods of time to perform repairs, maintenance or system upgrade and to implement new system features.
8.3. The Provider shall not be liable for damages resulting from any loss of data or damage to any stored data.
8.4. Shall any errors in the course of registration occur, contact the Provider at firstname.lastname@example.org.
8.5. The data is free to use under these circumstances:
Anyone using and/or putting free web products including all or parts of the information taken from the Dukascopy Trading Tools and/or any other data available as free product form Ducascopy Bank's website shall put a clear note to the public that such data are not meant to indicate the actual value at any given point in time but represent a discretionary assessment by Dukascopy Bank SA only. The data source is Ducascopy.com.
8.6. These terms and conditions are valid and effective as of 17.7.2018
1.1 The personal data Controller referred to in Article 4 (7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, General Data Protection Regulation ("GDPR") is SnowlyCode, s.r.o. IČ 04299621 with registered office at Kateřinská 107/5, 779 00 Olomouc, Czech Republic hereinafter referred to as the "Controller".
1.2 The contact information of the Controller are as follows:
address: Kateřinská 107/5, 779 00 Olomouc, Czech Republic
1.3 Personal information means any information about an identified or identifiable natural person; identifiable natural person is a natural person that can be identified directly or indirectly, in particular by reference to a specific identifier such as name, identification number, location data, network identifier, or one or more specific, physiological, genetic, psychological, economic, cultural or social identity of this natural person.
1.4 The Controller does not appoint a Data Protection Officer.
2.1 The Controller handles the personal data you have provided to him/her.
2.2 The Controller handles the personal data that the Controller has received in order to provide license for fxSimulator.com service.
2.3 The Controller processes only your identification, contact details and data needed to perform the contract.
3.1 A legitimate interests for the processing of personal data is:
3.2 The purpose of processing personal data is:
3.3 There are no activities of profiling and automated individual decision-making.
4.1 The Controller keeps:
4.2 After the period of time for which data will be stored, the Controller will erase personal data.
5.1 The recipient of personal data is:
6.1 Under the terms of the GDPR you have:
6.2 In addition, you have the right to file a complaint with the Personal Data Protection Office if you believe that your privacy has been violated.
7.1 The Controller declares that he has taken all appropriate technical and organizational measures to safeguard personal data.
7.2 The Controller has taken technical measures to secure data repositories and repositories, where personal data in hard copies are stored, especially data encryption and putting up firewalls.
7.3 The Controller declares that personal data can only be accessed by authorized persons.
8.1 We do not process personal data of children or special categories of personal data, so-called sensitive personal data, within the meaning of Article 9 GDPR.
8.2 The processors we have entrusted with processing must meet a high standard of protection and always handle data within the limits of these policies.
8.3 Through the website, we may collect and use technical data and related information, including technical information about a user, system, and application software and peripherals that are collected regularly to facilitate software updates, product support, and other application-related services. We may use this information as long as it is in a form that does not personally identify the user, to improve its products or to provide services or technologies, and only for a necessary amount of time.